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CallManager 7.0
Overview
CALLManager Pro v7.0 is the most cost effective and comprehensive call
accounting and monitoring solution within a single package. Whether you
want to track your sales team, monitor employee phone and computer use
and/or abuse or determine peak hours of operation for your business,
CALLManager Pro can do all of that and much, much more.
With each sale of CALLManager Pro, CALLAccess is included free of
charge. CALLAccess is the portion of the program that collects, converts
and rates the call data in real time. So, the moment a call ends, you are able to report on the details of that particular call.
New Features
- New Microsoft Outlook appearance
- MS SQL Database
- Multi Site Capability using one database
- Ad Hoc Report Builder
- Integrated ACD Stats and Reporting with tile view and wallboard
- Billing and Invoicing
- Built in alarms
- Network Reports which show internet
sites visited, e-mail use and
user activity
- Emergency/911 Monitoring and Reporting
- Web Reporting & Monitoring
- Integration of voice recording files
with call accounting reporting
- AND MUCH MORE!
Benefits
- The most cost effective solution
within one package
- Increased control
- Many changes based on RMS experience
and customer requests
- Increase productivity by monitoring
telephone calls
- Increase company revenue by
marking up calls
- Reconcile costs with your telephone
provider
- Includes custom build database
utilities for querying the database,
which allows customers to administer
their own database
- Monitor employee network usage
for websites visited, e-mail usage,
largest downloads and more
- Worldwide support and distribution
Note: CALLManager come with 3 packages: Lite, Standard and Pro.
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